TB
Tanya B

1 reviews | Active since May 2015

15 May 2015, 07:46

Unhelpful and rude air hostess

We recently flew from DBN to Lanseria. It was not a full flight at all. When I got to the window seat, there was no window. I politely ask air hostess to help me,I know you are not to change seats before take off but I am a nervous flyer and was feelin slightly claustrophobic.Air hostess was not helpful at al she told me I can only move when we are in the air I tried tellin her I would really like a seat at a window before we took off but she just interrupted me and spoke to me like I was stupid!I know she is correct you are not to move seats before take off but..here is the catch!<br> <br> I by mistake sat in the incorrect seat, one row behind. The air hostess knew this,she abruptly asked me what my seat was, when I told her, she told me I was in the incorrect seat. I ask her to please help me move to correct seat, where people now sat and a window!!instead she shushed me & told me again I can move after take off!! she caused such a scene people behind me started gettin involved.I eventually had to tell her to just go away!<br> <br> In my opinion she had 3 options:<br> 1.Move me to correct seat where I <br> 2.move me from INCORRECT seat to another INCORRECT seat buy a window<br> 3.Be RUDE & UNHELPFUL

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Replies (1)
Kulula.com
Kulula.com's reply15 May 2015, 08:21
Official
Hello tanyabosman,

Thank you for your post.

I have sent your post to the Cabin Crew Manager and will respond upon feedback.

Regards.

David