1 reviews | Active since Mar 2009
Unforgiving mistake means no cheap kulula flight
<p>I booked a flight online for my 78 year old parents to join my daughters babyshower. Due to the poor hearing I misunderstood them wanting to return on 20 June. About 20 min after making the booking they checked the mail sent to them from kulula and pointed out to me that they wanted to return only a month later on 2o July not 20 June. I immediately phoned Kulula and despite paying insurance for possible mishaps, I was forced to fork out another R426 just to change the return flights to a month later. I think this is grosly unfair especialy as the moved the flights to a month later not firward at similar cost. I geuss its not real " cheap flights" from Kulula that surely did not suffer any damage from my error tgat lasted 20 minutes. Any one can realise this was an innocent mistake and could have been corrected free if charge...</p>
