Unfair treatment

On Monday the 25nd of September 2017 I and my colleague boarded a flight from Johannesburg to George and the flight was supposed to leave at 08:00 and was delayed for 30 minutes and eventually at the end we left JHB at 11:00.

All we got from Kulula was an apology whilst I had missed my business meeting and had to bear additional costs.

Meanwhile on Monday the 11th September 2017, we arrived at the boarding gate at 07:52 for a plane that leaves at 08:00 and we were not allowed in as the gate had been closed at 07:50. We then had to pay an extra R560 per person to get a seat in the next flight.

This to me is unfair treatment and victimisation. Worse, I tried emailing them at ********** and at the Kulula.com website but without any success.

Peter please help me, how do I get hold of kulula.com? they are simply unreachable and untouchable. I need to forward my complain to them.

Victimised Bhekizizwe