********* Kulula Business Practices

SHOCKING ********* Business Practices - Kulula's current cancellations policy is disgusting and exploits the very customers that supports their business. For an airline that is owned by COMAIR who is going through business rescue. It is absolutely appalling to know that they have ********* cancellation policies. Currently if you book a return flight on Kulula and cannot make the first flight. You have to cancel your flight in advance to allow for kulula to resell your first flight to someone else at a higher price. Hence they are selling one seat twice and not refunding the original purchase. The Consumer Protection Act should look into the way Kulula operates. If I did not cancel the first leg of my flight and allow for kulula to resell it, they would then forfeit my return flight automatically as I would not have shown up for my first flight. The cancellation policy is an absolute joke because it cost more to book another flight separately then pay for the difference in price and penalty on cancellation. I will be happy to see the end of this airline because this type of ********* business practice is not sustainable. Happy to see the rise of a competitor in this space.