Tried Kulula again - vitally big mistake.

Worst flight experience to date:

Most recently I decided to make use of Kulula again and also making use of my Vitality discount.

Firstly, the jump in pricing for the tickets was shocking - I know what the retort will be on this.....its still a bitter pill to digest.

Secondly, the boarding started late with your boarding staff only getting to their post at 05h55. Not a good showing for an airline that is battling to stay in the skies already.

Thirdly, no scanners are working at the boarding gate. More delays.

Fourthly, it is the responsibility of the clerks at the counter to ensure that passengers checked in are seated safely. To be mindful of the dignity of the fellow traveler sitting next to me, I wont disclose information as to what this person was subjected to together with myself and the other travelers seated in the rows around us.

I can see why Kulula is struggling to get into the air and continue flying. Sad really.

For further context, I fly at least twice a month between Jhb and Cpt for family reasons. I have been making use of a competitor as their no mess no fuss approach with their attention to detail and pricing means that I pay less for a return ticket usually than what I would with Kulula - even with my Vitality discount.

It goes without saying that I am not looking forward to my return flight on Sunday at all either now.