Thought honesty was suppose to be the best policy

<p>For the first time and will be the last time we ever fly Khulula we by mistake took the wrong bag and when we phoned and reported it we were very rudely told by Iziza Bassa from Khulula that the person whos bag we took by mistake could hand us over for theft... I have never come accross such bad service and I think that Khulula should really think twice about hiring people with that attitude. We Can understand the unpleasantness caused to the person whos bag we took by mistake and we are very sorry but to be treated by an employee from Khulula that way is not acceptable. Khulula did phone again and a very friendly person helped us and is collecting the bag to return to its rightful owner. </p>