The worst airline in South Africa

I would like to express my thorough dissatisfaction towards the Kulula.com, intact the entire Comair group. I departed from Johannesburg to Durban on Friday 4 May 2018 at 20.45 (instead of 20.20 as initially booked). There was no explanation other than "we had technical difficulties and had to switch planes". To make matters worse, the cabin crew was poorly trained with the lead cabin crew lady making numerous mistakes when making announcements - I would hope she is new to role as it was quite cringeworthy listening to the announcements. I then returned on Sunday from Durban to Johannesburg and was supposed to depart at 21.55 but ended up departing at 22.30. I asked the lady at the "flight control" counter for kulula.com whether I can fly at 21.30 rather than 22.30 or else fly via Lanseria as those were not delayed. Instead of being assisted,I was given attitude and zero sympathy and told if have to pay in order to go via Lanseria.

Completely and utterly dispicable behaviour from Comair. Both Kulula and British Airways are the only Airlines that were late both for my departure and my return flight as seen on the announcements.

I thoroughly fail to understand how your flights are constantly late yet you still remain in business. I only booked your airline as you had a 30 percent special running a month ago, however I will not be using your airlines in future. Your ineptitude is rather disgraceful.