The worse airline in SA

Never again will I be flying with Kalula or any airline associated with them. Did the check in last night this morning only had to hand in the language, 5 minutes before close of registration when finally got to the counter I was told that I am too late and they can't help me at all, when eventually the supervisor showed up minutes later he said he can't help because the registration closed 5 minutes ago. Had to purchase an alt ticket and endure extra expenses due to insufficiency of the employees of the airline, to top it off the way the fragile language is marked and handled is completely unacceptable, it is fragile for a reason.