1 reviews | Active since Nov 2011

05 Aug 2015, 18:42

Thanks

I recently made a number of bookings with [URL Removed] One of these I got very wrong. Thanks for sorting it out efficiently, even though it was my fault.

0
Replies (1)
Kulula.com
Kulula.com's reply06 Aug 2015, 07:22
Official
Hello CeeMore,

Thank you for getting in touch with us. I am delighted that you are pleased with the service you recently received from Lucinda.

Its genuinely helpful to have your comments pinpointing an aspect where our strength lies as we are working hard to get every aspect of our service right for every one of our customer's needs. We are always striving to provide a consistently high standard of service at all times.

Your kind compliment has been passed on to the relevant managers for the excellent service provided. As a customer focused organisation all passenger comments are analysed and used to influence future service developments.

Thank you,
Thuli
Customer Relations

Best regards,