SL
Sean L
1 reviews | Active since Nov 2018
13 Nov 2018, 09:49
Terrible handling of delayed flights on Kulula
This morning was a very bad experience. Flight delayed and they must have known about it, were told just before we board that there’s a 2 hour delay (ok) then after the 2 hours elapse another one hour delay, then another hour after that! Just no respect for anyone’s time or for the process of informing clients. We’ve been here since 5 am and it’s 10am now with still no feedback on a definitive departure time. They could have let us know to cancel meetings and appointments/ awful experience would rather use mango any other day.
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