Terrible digusting customer service!

<p><span style="color: #555555; background-color: #ffffff;">Booked my flight for the 19 of feb 2017 for the 21.20 flight. My daughter and I were to travel to dbn with kulula airways. I arrived at the kulula check in counter at O.R Tambo at 8.35. Another women standing in front of me in line waiting for some assistance but no check in person was visible I got around and was directed to kulala's tickect sales saying that they will check me in. Wrong move, I was verbally harrassed to say the least. I was told by the supervisor Craigh that he cant help me ,flights are closed and this is not his problem. In totally shock I pleaded and explained I wasnt late I waited at your check in desk and was directed to come to you to check me in keep in, keep in mind it was now going on to 8.45pm. He then calls me a **** asking me for proof of where and who this person was and give him a name of the person i spoke to. And all they can do is book me on another flight were I had to pay 600 on top of my original ticket price. I was threathened to do or i would lose my original ticket. It didnt only happen to me but another gentleman who had no luggage to check in just a carry on bag he also arrived at the ticket counter after the check in lady was to lazy to log back on and told him sales will help check him in. After pleading with craigh and getting insulted accusing me of lying and saying either I pay for another ticket or I forfeit the one I have. He then calls for the check in lady Babalwa at 9.20 yes 9.20. She then comes to me with such attitude not hearing a word I say but just say Im late and thats it. She goes on to say that the last person was checked in at 9.56 to enter the plane. So craigh wasted my precious time arguing instead of actually helping, 8.45 was earlier than 9.56 but no i was just humiliated by her and craigh. I understand the rules, it is not the first time I traveled by plane, but no staff available to assist from 8.35 and they making up a story that someone boarded at 9.56 last when no one was around the kulula check in desk to help check me in but directed me to sales to check me in and then say Im a lair? So she diliberatly made that up coz no one helped me or the gentlemen earlier than that time. Were do I just get monies to pay for another ticket and their switching fee? Nothing was done or their behalf not even Im sorry from them. Is this Kululas service I flew on mango, British airways and if there was a problem they were polite and helped rectify at a transfer cost not another ticket and switching costs. I honestly feel these two individuals are rude and accusing customers of lying when I was early enough for them to assist get my baby and me onboard. Heartless individuals with no customer service. No regard for what I was explaining. Im incredibly sad and depressed with the way in which both supervisors handled my plea. Babalwa just walked away saying I was late and thats that! Craigh couldnt care less raising, their voices at me infront of my baby also making my baby so scared she cried. Is this kululas standards. Is these the customer service we get ? I had no choice but to sc**** up money to pay for another ticket for the 20th. Im in shock I may need to go for therapy after the way I was treated. Kulula this will definitely be the last time I ever support you airline. I have a very big network of people and clients i know. I will make sure they all spread the word about my experience on their social media pages. </span></p>