TERRIBLE CUSTOMER SERVICE

Flight MN 914 18:55 from George airport to OR Tambo international<br> <br> We had a booking to fly with the above mentioned flight on Sunday night (25.01.2015).<br> The flight was delayed until 21:00 and we had to wait at the airport for 3 hours. At 21:00 we were informed that the flight was cancelled, which left us stranded, and wasted 3 hours of our time that we just had to sit there and wait! I went to ticket sales to inform them that we are now stranded and have nowhere to go the lady simply said the weather is out of her hands, well, the weather is out of my hands to? She informed me that they will phone me the next morning with a new flight booking, I requested that they confirm my phone no. because I didn't receive any sms's like the other passengers around me, she told me that's not possible due to the systems being offline! Now we have wasted 3 hours waiting for a delayed flight that got cancelled by the end of the day, we were stranded, having nowhere to go without any money at 21:00 on a Sunday evening, The next morning I phoned about 20 times not getting any answer!!! you would think a known airline can do better? I still didn't get feedback from my complaint to them 2 days ago?