Terrible behavior

Good day I'm really disappointed with the reputable company such as British Airways operated by Com Air. I had booked my tickets via kulula on On Wednesday 11th July 2018 we had a very early morning flight from o r thambo to king Shaka airport, I was traveling at that time of the morning with 4 Kids. Upon reaching the check inn desk I was assisted by a very abrupt lady, which left a very bitter taste in my mouth. Firstly she was very rude whilst asking for travel information and furthermore when I had checked in online the seats which were allocated to me were not appropriate as I was traveling with minors. I then requested her to assist with changing the seating as I didn't want my kids creating a problem in the flight. She bluntly refused to assist me in the above regards. To make matters worst and to upset me even more my 3 year old wanted water in the flight before the flight took off and the air hostess just refused. Is this what kulula, Com Air, British Airways promotes. If so then I'm sorry to say that you'll are a disgrace and are fit to be called a taxi service and nothing more. Taking this matter forward I have chosen to approach British Airways and Kulula to amicably resolve this most unfortunate situation failing which I would be left with no other choice then to approach social media platforms I further require correspondence between kulula or British Airways And myself via email ********** failing which I will then be compelled to take this matter further. Regards Muhammed Mustapha