Talk to your customers

Our flight was supposed to leave ay 7:50. We were invormed that it was delayed. After 20 min they told us it was a technical error and that it will take another 20 min to determine if it can be fixed. After another 20min we were informed that the plane was going nowhere. They said they would put us on a flight to OR and arrange transport to Lanseria. We are still cued. Waiting for a response and then we are informed that we are all going to be put on different flights... Make a plan people are missing important appointments. And talk to your customer!!!