MR
Maurice R
1 reviews | Active since Dec 2009
07 Dec 2015, 15:57
T's and C's are anti business
We can not fly for our own reasons. Now we cant get our money back nor can we let our family fly in our place. Kulula was very happy to take my money but now I am not able to use the service I bought, even If I am not flying it is still my ticket and If I wish to give the ticket to someone else I do not see why that is not possible!! Greedy business = bad business. I will never fly or recommend anybody to Kulula.
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Replies (1)Kulula.com's replyOfficial
07 Dec 2015, 17:03Hello mleroux09,
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had whilst using our services.
I have escalated this matter to the call centre supervisor to contact you.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had whilst using our services.
I have escalated this matter to the call centre supervisor to contact you.
Kind regards,
Thuli
Customer Relations
Kulula.com's reply07 Dec 2015, 17:03
Official
Hello mleroux09,
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had whilst using our services.
I have escalated this matter to the call centre supervisor to contact you.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had whilst using our services.
I have escalated this matter to the call centre supervisor to contact you.
Kind regards,
Thuli
Customer Relations
