System Error Whilst Booking on Khulula

Good Day , <br> <br> We are very disappointed that we did not even get an email or a call from Khulula regarding the booking error.<br> <br> My Husband made a booking online 7 July, he re-checked that the dates were for 23 Sep, he then proceeded to the payment page and whilst inserting his card details, your system reset the date to the same day he was booking ( 7 Jul) . He rushed to the airport to resolve the dates , and all the lady advised was that its too late and he must send an email. He then sent an email on 9Jul, with no response from Khulula.<br> <br> We had to book our tickets again for 23 -28Sep , and lost R3500, in total our tickets costing us R6500 from JHB to CPT.<br> <br> It is unbelievable that no one can assist us on this matter, as my husband was there on time, before the plane departed. This was a system error, and we would like to receive the money we lost back.<br> <br> Can Khulula please respond