Such poor service

I would really like to know what is going on with Kulula. My past 6 flights--5 were delayed and 1 was cancelled- I have the Flight details. Today 2 family members were due to fly to Cape Town from OR Thambo - they have been informed that the flight is delayed--more than 2 hours SO FAR -no doubt that it will be further delayed, which means that they will miss most of the function they were expecting to attend tonight. To treat ones customers with such contempt is a disgrace--and with no comeback at all. If the delays are for safety reasons, that is fine--but it has been reported that 67% of Kulula flights are being delayed--which surely cannot all be for safety concerns. If they are, well, thats a major concern then. I am considering sueing Kulula in the Small Claims Court. Lets hear what they have to say. And this is from a very loyal Kulula customer, over many years.