****** PERFUME FROM MY LUGGAGE

Deciding to make use of Kulula on my recent travel was the worst decision ever. On the 8th of August 2017 I decided to fly up to Johannesburg to celebrate my birthday and return to Durban on the 9th. 08 August 2017, Kulula flight was delayed due to the plane arriving late, 09 August 2017, flight delayed once again. Get to King Shaka on the 9th, I am absolutely exhausted due to sitting around the airport due to the delays. I grab my luggage and notice that my zip was opened, I make no big deal of this as I just want to get home. I get home, don't unpack my bag. Wake up in the morning and oh to my surprise, my toiletry bag is open with all my cosmetics displaced and all over the place, obviously someone had been tempering with my stuff. Upon further inspection, I see that my brand new perfume that I bought myself for my birthday costing R1597.00 is missing. I immediately reported the incident and submitted all the necessary documents including the receipt for the ****** item. I get an email today telling me that I will be refunded R270. WOW, seriously???? This amount is a complete INSULT. This is obviously not the first time that such has happened, I was absolutely horrified while reading all the complaints about ****** items from passenger luggage, there is a clear problem here which Kulula is obviously not addressing. NEVER again will I EVER make use of this airline or any Comair airline.