Still no response on my refund

<p>I have tried numerous times to sort out a problem I had on 18 February. I prebooked and paid for extra legroom tickets just for my seats to be changed at check in. The seats did not have extra legroom (as paid for) and my 3 year old was all of a sudden seated in a different row. When I brough this to the attendants attention, she could change his ticket to at least be next to me but I was told that my prebooked and paid for ticket was now given to someone else. Might I add that this is not the first time that my prebooked tickets have been changed to no extra leg room ticket and I am wondering why I even bother. Anyway, since then (before even boarding the plane) I have been trying to sort out this problem. I have had absolutely no response from kulula at all and have mailed and phoned numerous times to no avail. My tickets on the way back was of course also changed, so 4 prebooked tickets that were just taken away, eventhough I paid for them. I don't understand what I am suppose to do to even get a response anymore, nevermind my money. </p>