MR
Marius R

1 reviews | Active since Feb 2011

30 Nov 2016, 11:19

*****ing your money

<p>So I do understand that the T&C's say the ticket is non-refundable.</p> <p>But what happens if I cancel the ticket - now Kulula sells it again and gets a double income from that seat and I still lose out - it leaves a really bitter taste</p> <p>And then to add insult to injury, I cannot sell the ticket myself or even give it away as it can only be used by the person it was bought for - ***. And again I do understand that there would and should be a admin fee for a change like this</p> <p>Needless then to say that I will just keep the ticket and one lucky person on the flight will have two seats for himself</p> <p>Not impressed at all.</p>

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Replies (1)
MR
Marius R's update12 Dec 2016, 14:25
Reviewer Update

After a tweet, David contacted me and offered to give me a full credit in the Kulula travel bank that is valid for one year.

Much appreciated!