HM
Hasan M

1 reviews | Active since Jun 2013

12 Jan 2016, 06:13

Stay away!

12 days and waiting. No response to over 10 emails I sent. A feeble response to my hello Peter complaint, with a promise to follow up not fulfilled. That's kulula for you. Never there for you. No customer service. No customer care. First and last time on a kulula flight. Just stay away people !

0
Replies (1)
Kulula.com
Kulula.com's reply12 Jan 2016, 09:56
Official
Hello hasan77,

Thank you for your repost .

I do apologise if you had not been contacted . I have in the interim resent the email request from my colleague to the airport baggage services and requested an urgent response to you .

Bye for now .

Fazila Khan
Customer Relations