Some Kulula passengers are targets

<p>Booked a return flight on kulula.com online for my wife because of Discovery discount that we get and she boarded from JHB and arrived in CPT only to receive her checked-in bag that has been ransacked by *********. They took only the clothing items that still had tags on them, her brand-new swarovski crystal earrings set plus some of her toiletries. Luckily she had a carry-on bag with her that contained her other stuff.</p> <p> </p> <p>I mistakenly booked a Kulula flight thinking I can place my trust in them but should have probably known that when I did not take the baggage insurance, ********* working at Kulula.com could see which passengers to target. My wife ranted at the Cape Town airport officials who wanted her to go and report the incident at Kulula and she told me that she was just thinking that since we didn't take the baggage insurance there would be nothing that Kulula would want to do.</p> <p> </p> <p>I recommend that Kulula do a proper security vetting on all their employees who has access to the insurance information of passengers so they could be stopped from further damaging Kulula's reputation.</p>