Sies on you Kulula!!!

i flew from JHB to Cpt 21 Jan 2022.upon arrival my bag was extremely damaged which not only served as a inconvienience but also a major embaras*****t. I proceeded to send emails and logged a query on their website of which no response was recieved. I proceeded today calling(10 Feb 2022) and after more then 45 mins on the phone i asked the operator(Tebogo) to give me a number incase i get cut. He then proceeded to say im going through to another department and as i predicted i got cut off after my specific request to provide me with details. after weeks no response and dismal service from the airline im am extremelydissapointed in their blatent lack of customer service!! as a result would never use the airline again as they clealry demonstrated that customer service is not a priority given the poor service in getting query resolved and dismal call centre service!!