Shocking Service and LIES!

On 24 March 2018, our flight was delayed by 2 Hours 38. We received discounted vouchers upon boarding as apology for the delay which is valid for 1 year. I wanted to redeem the vouchers, only to be told sorry, flights have to be delayed for 3 hours or more before they can give any compensation. Why the hell give vouchers then in the first place???? This was just a piece of paper to calm down angry passengers. This voucher is worth squat. I am SO disgusted with your service I will NEVER fly with you again.