SHOCKING SERVICE

I have just spent 2 hours on the Internet trying to PAY for a booking which I had made on line with Kulula and after I had filled in all the relevant required details when it cam to me paying for the booking, even though I had completed all the correct details of my credit card, it kept on defaulting. I called them and after advising them of my problem was told that if I paid R100 they would be willing to accept my payment. The reason for my going on line and checking all the prices for my trip was to get the cheapest flight. If I paid the extra R100 this would mean that I am now paying more than the other airlines. I went through the procedure so many times and finally cam to my senses that I had already spent the extra money on the telephone call I was on. I need to mention that I had the same problem last year when booking and when it came to the payment and called them they did the payment for me free of charge. I wont be using them in a hurry again thats for sure!!!!