1 reviews | Active since May 2019
Shocking Incompetence Kulula Flights
Kulula Flights Suspended re-booking There are no words of the incompetence that is showing in all areas in our country. It does not matter what industry it is a total disaster. Our tickets to Cape Town and return from Lanseria were booked at an expensive price of R3000 pp (R6 000). All Comair flights were suspended and there were no communication from anyone. All chaos broke loose. Thousands of people stranded! It's not just the incompetence of not letting people know. It's extra costs. Car rental, accommodation, food etc etc. Then when you have to re-book you can't get through on lines for 7 days. No communication on the e-mail as well. Yesterday I had to hold the line for more than an hour, then you have to re-book at a cost of an additional R1817, our tickets in total is nou R 8 000. 00 On top of that, you have to use your credit card, your are not allowed to pay on arrival. You are lucky if you have an e-mail like I do on my cell but you have to pay immediately and if you can't do it, you cannot book all because Kulula *****ed up. Normally our PC and laptop is at home, if it wasn't that I had an Google e mail we would never be able to book again. I can just imagine what other people went through. I think Virgin Airlines or any new airline must come in an kill these other *********** airlines. Like everything else in this country, it's *****ed. When are people going to wake up, we need skilled people to manage whatever need to be managed if we want to turn things around. Take a stand and say NO MORE, it stops here and now. NO MORE #BelindaJoubert
