****tiest Airline Service ever!!!!!!!!

I tried to book a flight ticket yesterday on the Kulula website i kept getting and error message saying "Oh dear You were gone so long your session has expired.To start over,click the button below" i tried this twice only to find that the transactions are going through my bank account and the tickets are booked.I called the Kulula customer Call Centre I am being told i will get a refund after 6-8 weeks.What ****ery is that ? Refunding a customer after a whole entire month????????****test airline ever !!!!Opt to use other airlines.