Service is appalling, never mind insurance

<p>I have in the last few days had enless problems with Kulula after traveling a lot more.</p> <p>Firstly an error on your Website, was played off rudely by your call center staff, who by the way do not even sound South African, rather than someone from elsewhere in Africa. Just plain rude!</p> <p> </p> <p>then the newest, your rediculous travel insurance!!!</p> <p>I discovered that I might be delayed with meetings and roadworks on my flight tomorrow.</p> <p>I tried to be proactive and move the flight with the insurance company as I am worred that there would not be space on the full flight afterwords. </p> <p>It was laughed off by the insurance company and played down by your call center staff!!!!</p> <p>So now I have no choice but to loose my ticket and take another airline back to Durban!</p> <p> </p> <p>Second strike with a ready bad attitude airline... Think you are out!</p> <p>People reading this. Save your money on flight insurance. It means nothing! </p> <p>Have a strong cup of coffee before you call this call center! They are close to the rudest there is!!!</p> <p> </p>