**** service

<p>Hi kulula. </p> <p>I would like to complain about the service I received from on of your consultant, his name is Bathandwa from your cape town call center. </p> <p>I called in to make a booking from Durban to Joburg for 2 relatives for the 12:10pm flight. After capturing the card details Bathandwa told me that my card declined but I realized that he didn't take the cardholder's name and cardholder's contact details, so how can he process a payment without those details. </p> <p> </p> <p>I make regular bookings on kulula and this is the first time i got such **** service from a consultant, I'm not sure if this is laziness or what. </p> <p> </p> <p>This consultant needs to be disciplined and correct his behavior. I look forward to your feedback. M Fololo</p>