Rude customer treatment

Horrible treatment of customers. I felt like a child because of the absolute rudeness of staff.

My flight was canceled with no explanation and I was put on an earlier flight, I checked in the night before to ensure I am seated next to me husband and once we got to the boarding gate I was told I was moved, no one could explan why and told me to go to my new seat and there is nothing they can do. Once in the aircraft I asked the first attendant if I can be moved back and he rudely said there is nothing he can do. A second attendant understood and asked the gentleman seated in my original seat if we could swap (turns out he checked in late and was given my seat) once sorted the head attendant rudely demanded to see our boarding passes and treated us in the worst way before she realized she was wrong and we were in our correct seats. For the remainder of the flight she would not even serve as, even though our seats were allocated to her.

This is my last encounter with Kulula.