Robotic consultants

<p>I missed my flight on 28 May 2017 för reasons beyond m'y control as i was terribly sick. When i finally made to the airport Thé Kulula consultant told me my ticket is för a Mango flight. İ went to Mango and they said İt's för Kulula. İ am ran up and down 2 times with my luggage sneezing and dizzy between Kulula and mango counters until Thé Mango consultant phoned Kulula and told them İt's a kulula ticket. Then the kulula consultant tells me u are late in anycase go to thé other counter and rebook. I then went to Rebook and Thé consultants there just said you must pay R1600 on top öf your R800 ticket. I then asked how about an apology för running up and down and İ did not any. İ then said this is bad service and Thé lady said İ am saying İt's bad service because i was late. Both were very Robotic to the extent that one Mango consultant as well as a by stander noticed and said those people are very unfair. I did not have almost R2000 extra to Rebook as I was going to attend a seminar at as Unisa a student in Joburg. May be İ am naïve but I did not get fair treatment. I ended up taking a bus. But I will definetly never fly kulula again. Do théy only help those that are previledged. I am greatly disappointed. It was embarrasing but may be that's how Kulula operates. </p>