Rigid policies & no compassion

I booked a flight a month in advance for my husband to fly home for the two days a month that I can see him.<br> He was unexpectedly transferred to another city and we cannot and will not be able to use this ticket in the next 6 months.<br> I am able to reroute the ticket, but could not find a flight between Bloemfontein and Lanceria / OR Tumbo done by Kulula.<br> I have someone else that can use it, but am not allowed to make a name change on the ticket.<br> I find this extremely frustrating, because we have been flying Kulula for the past two years every month at least once every month.<br> The situation is completely out of our hands and none of our doing. What has happened to compassion and Flexibility in this country?<br> Big companies think they can just trample on people, I, my family and friends will NEVER fly Kulula again