Rhetoric response on HelloPeter

Thuli, your effort to provide the appearance that Kulula responds to HelloPeter complaints by gluing the usual response that your call centre supervisor will contact the complainant to conclude a solution, is poor to say the least. I have yet to have ANY communication from your call centre supervisor, let alone anyone capable for that matter, at Kulula. Indeed, I look forward to continuing my story with your competitors who have, I pity to say it to you, responded far more positively, or for that matter have at least responded. I have now instructed my staff, who travel up to 12 flights a week locally between them, to formally no longer make use of Kulula, to avoid the poor and frustrating service. Needless to say again, that was not a hard sell, as it appears this is a somewhat compounding habit Kulula has made for itself. If it's not delays in your flights, it's taking money unreasonably or delaying/not responding to enquiries.<br> I still await Mr Venters response, or dare I ask for it at the AGM in front of your investors and the press?<br> Well done Thuli, you must be so proud!