Pre-booked seating ****

My wife and i traveled to Cape Town with our 9 month old twin daughters last Wednesday and returned to JHB yesterday morning. As it was the first time we would be travelling with children by air we wanted to sit together so I paid extra to reserve seats on both flights. After selecting the seats and clicking accept, i received a confirmation that only 1 seat was confirmed. I then spent 45 minutes on the phone with your call center getting the seating arrangement sorted out.<br> <br> I also went online to check-in before arriving at the airport to ensure no issues. When I get to the airport though, you unilaterally changed our seats so that my wife and I were not sitting next to each other. The same happened on the return flight. The explanation was that there were not enough oxygen masks in the row we were sitting in. I would have accepted this if i had not spent 45 minutes on the phone ensuring that the seats were correct. <br> <br> I want a refund on the additional money i paid to reserve the seats!