Poor Service - Not honoring flight booking

<p>I sent the below email to Kulula's customer service ********** the inconvenience caused as a result of flights changes by Kulula. The agent who is assisted did not provide a reasonable response to my request for compensation for the inconvenience caused by Kulula. He declined the request for any compensation caused by the additional costs incurred because of Kulula's change of flights.</p> <p>Please reconsider your decision to assist.</p> <p> </p> <p>Hi,</p> <p>On the 12th of Nov 2016 - I booked a return flight for 27th Jan returning 28th to Durban from Lanseria - refer attached email. I also booked car hire for 1 full day and was planning to book 1 night's accommodation as well. My wife and I are involved with a Non Profit called Lead like Jesus and travel often to Durban for the purpose of servant leadership training. Because we have 2 young son's - it is not possible to stay more than a night away.</p> <p>Kulula has inconvenienced us by changing our return flights which has now incurred an inconvenience with our children and costs for an extra nights accommodation, food and car hire.</p> <p>Please consider assisting with the cost of the inconvenience caused.</p> <p>Regards</p> <p>Jayson Naidoo</p> <p>National Representative - Lead Like Jesus SA</p> <p>1 Sangiro Street, Vorna Valley, Midrand, South Africa, 1686 <br /> Mobile: +2 ********** 806 T +2 ********** Email: ********** <p>www.LeadLikeJesus.com </p>