1 reviews | Active since Oct 2011
Poor service and time keeping
I was due to fly at 15:25 on MN105 yesterday.
Had a full business trip planned as I was in Joburg only for the day ... had to rush like crazy (missed lunch too) to make sure I arrived at the airport before the boarding time of 14:55.
When I through airport checkpoint I noticed that the flight was delayed to 16:10 ... after waiting there for 30min I was informed that we would be further delayed to 17:50.
Kulula.com had no decency to even make me comfortable during the wait with refreshments or anything to that effect.
Flight ended up taking off just after 18:00 and due to arriving in Cape Town significantly later than scheduled I missed a business dinner not to mention having to pay extra for parking at the airport as my stay was obviously extended due to Kulula.com delays.
