PATHETIC SERVICE!!!!!!

<p>I am so tired of begging Kulula to provide me with feedback regarding a refund that is due to me!Their service is pathetic!I haven't received a single call or apology to date yet the refund request was sent to their refunds department 3 weeks ago by their King Shaka International Airport Customer Service Manager at the Kulula des****I had also called and emailed them several times after the email was sent 3 weeks ago yet i've got absolutely no feedback!!I had to arrange alternate transport due to their terribly delayed flight.I also incurred costs to call and email them several times yet i have not received ANY feedback!Such a large company yet such poor service delivery!I will never fly Kulula again or recommend it to anyone unless you want to beg for what is rightfully yours!!!!!!!</p>