Paid for a flight but no booking on the flight!!

On Thursday 23 July 2015 I booked a flight from Cape Town to OR Tambo, flight MN132. The flight is paid for and I never received the booking via email. <br> <br> I waited for the email and on Monday 27 July I decided to phone your call centre and find out what's going on. Nadine Jacobus took my call and checked your system but had no record of my booking. She even checked with the bank and found that the payment had gone through. She asked that I send her the proof of payment and she will check the system.<br> <br> I have had no feedback and I am now a client who has paid for a flight which I can't get on to because you have no record of my booking.<br> <br> What are you going to do to sort this out??