1 reviews | Active since Aug 2013

20 Feb 2017, 16:06

Over Charging and lack of product knowledge

<p>I tried booking with Discovery member and was charge R2700 for two with discount added already and tried booking straight without discovery and was charged R2350! When I called them to confirm how does it work I was told to call discovery as they not sure how it works, I asked to speak to a manager and was put on hold for 5 minutes to then be told they in a meeting. My point is why charge Discovery members a higher fee and then call it a discount which still adds up to been more than a normal price. I still tried booking a flight on on flight MN641 single and was charged R469 when changed to two passengers the price increased to R684.23 a ticket! This is ****************. I might as just book with Mango where their prices stay the same and decrease closer to date if no passengers. You pay so much to Discovery and they partner up with companies like this is really sad.</p>

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