One month and no response!!

I emailed this to Kulula CR:NFSECN HH Moller. NO REPLY YET<br> 17 September, I called your call centre and informed the attendant that I was sick and couldn't to Durban,18 September at 06h30. She informed me to change my bookings on line and that telephonic changes cost extra.Choosing the internet option, I attempted this 18 times during the course of the day but kept getting an error message.I tried to call Kulula but kept getting cut off before speaking to a consultant.Later I tried to call again.I told the consultant that I wanted to change booking and that internet was not allowing me to do so, the line once more died.I have been informed this evening that your consultant did NOT receive my booking code before the line died, eventhough I gave it to her. Since my flight was an early morning flight I could not try to contact Kulula in time so my ticket was marked as \no show".It despicable that I could not change the flight online.It seems kulula want travellers to use the call centre to make money. Why when one leg is marked as a no show"