MB
Michael B
1 reviews | Active since Jul 2010
31 Mar 2015, 17:14
Not honouring booking / price
I booked and paid for a flight online. The website says ticket failed to issue. Phoned the call centre and the flight was not available \at the price."Yet I had just booked and paid for the flight \""at that price.\"" Visiting the website again"
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Kulula.com's replyOfficial
01 Apr 2015, 07:16Hello michael_b,
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Kulula.com's reply01 Apr 2015, 07:16
Official
Hello michael_b,
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations