NO INTERES IN SORTING OUT THEIR MISUNDERSTANDING

Good day,<br> <br> My daughter and her husband were on their way to Cape Town for the honeymoon, arrived at the airport and saw on the board that their flight was delayed. (flight was at about 12 pm) Only to notice a short while later that it was boarding, when they got to the gate, boarding had closed. They tried to explain that the board said the flight was delayed but this was denied. And no one was interested in helping. Because of this they had to change their tickets and fly British Airways at an extra cost of R2600.00, This for a young couple who have just got married and have numerous expenses is disgusting and on top of it, it is their honeymoon. I will definitely not be flying Khulula, as this kind of attitude is totally unacceptable.<br> <br> Regards,<br> <br> Vanessa Duncan