NO FEEDBACK SINCE 17 AUGUST 2015
I cannot believe that I have had no feedback from Kulula regarding my complaint of the 17 of August 2015!!!!! Honestly, this is not acceptable and I am going to find out how I can take this matter further. If this is the service that Kulula gives their customer then I think in the future I will even pay more and book with another airline. If I do not get a solution to this complaint by close of business today I will take this matter further.
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Kulula.com's replyOfficial
24 Aug 2015, 13:44Hello julietg,
Thank you for taking the time to contact us and for sharing your concerns .
I do apologise for the lack in response . I will be contacing you offline to further assistance .
Bye for now .
Fazila Khan
Comair Customer Relations
Thank you for taking the time to contact us and for sharing your concerns .
I do apologise for the lack in response . I will be contacing you offline to further assistance .
Bye for now .
Fazila Khan
Comair Customer Relations
Best regards,
Kulula.com's reply24 Aug 2015, 13:44
Official
Hello julietg,
Thank you for taking the time to contact us and for sharing your concerns .
I do apologise for the lack in response . I will be contacing you offline to further assistance .
Bye for now .
Fazila Khan
Comair Customer Relations
Thank you for taking the time to contact us and for sharing your concerns .
I do apologise for the lack in response . I will be contacing you offline to further assistance .
Bye for now .
Fazila Khan
Comair Customer Relations
Best regards,