1 reviews | Active since Oct 2011
New ticket is R826 but a change is R1198!!!
We booked a return ticket on [URL Removed] jhb to George. We now need to change the return leg of this booking. This leg costed R900 plus R288 in taxes.<br> I tried to change it to a flight currently available on [URL Removed] for R826 including taxes.<br> While i am hsppy ro pay the change fee i am now told the taxes I have to pay in is R1158! How on earth is the taxes I have to pay in more than the whole new ticket including taxes. Serious maths error or just a rippoff? <br> No one I speak to see the maths error in this calculation. I foresee that I will loose this ticket in totality due to incompetence to sort this out before the flight which is in 2 days. Nicely done Kulula.<br> I do not care that the flight i want to change to is a BA flight. I am still booking through one place. [URL Removed]<br> And no ways you look at this can the taxes I have to pay in be more than the entire fare including taxes that is currently available online.<br> Sorting this in 3 days is of absolutely no help to me. This is urgent. And the reason I have been on the phone for 2 hours already. Poor poor poor
Thank you for your post.
When changes are made to one or more flight sectors, the total amount consist of the booking change fee and any difference in fare class at the time of flight sector change.
Regards
David.
Thank you for your post.
When changes are made to one or more flight sectors, the total amount consist of the booking change fee and any difference in fare class at the time of flight sector change.
Regards
David.
