NAZLEY GIVES KULULA WINGS

A year ago, My husband and I missed our flight from Cape to JHB by seconds, as we were highjacked on the highway, on route to the airport. Needless to say we were ok. We had to buy new tickets when we got to the ticket office, and were told because we in the airport within this short period of time, of missing our flight, Kulula will assist us. When back in JHB I contatced Kulula, and had the privilege of dealing with Nazley Samuels. She assisted me to set up a Travel-bank, with passwords etc. Every time I wanted to use this, I would battle and she patiently assisted me - FOR AN ENTIRE YEAR. About a month ago, I decided to use the ticket eventually and still battled. She remained on the phone and took me step by step until I had received my electronic ticket with all the patience in the world. Let me tell you - she is a GEM to your organization, and you need more Nazley's to make the rest shine like the gem she is. Thank you Nazley Samuels - You deserve a medal. Kulula - You had better look after this girl - if another airline spots her loyalty and professionalism - then you will have lost a CROWN JEWEL. Dont send me a letter when you get this - Giv e Nazley Praise