NAME CHANGES / REFUND

Booked tickets Mid October for January which is still 2 months away. A week later my boyfriend was told he has to work over that period so I contacted E-bucks to advise them that he would not be able to fly and getting a credit voucher would suffice and I would use it at a later date. I was told sorry no refunds for any kulula flights.<br> <br> Kulula i would really appreciate if you can please look into this. I understand that a refund is now allowed but why can I not get a voucher to use at a later stage. You are not having to refund me the money. You also dont allow name changes so I cannot even offer the ticket to anyone to use.<br>