Most pathetic attitude and service
Is it worth writing a review as from the reviews ,it can be told that kulula don't give a .......... about their customers .As a corporate customer spending up to R20 000 on tickets ,requesting a change and be told that they do not present vouchers for a change and they are not willing to present a voucher like mango for a cancellation .Totally pathetic ,they can really go to mango and find out what is customer service .Stop advertising and start concentrating on service levels which are shocking.Great kulula as can be seen by so many complaints you don't care about the public and even your long term customers.
Helpful (0)
Replies (0)0
Replies (0)