MOOLAH DEDUCTED WITHOUT NOTIFICATION

<p>I tried booking a flight on kulula.com and realised that my an amount of moolah was deducted due to "credit expiry". I have been sent from pillar to post by the call centre to request an explanantion for the deduction - gave up after half an hour. Kulula should notify customers when moolah is about to expire to give them a reasonable time to use them before they expire. I recievce all types of notifications (emails/sms etc) when I swipe my card, but none when kulula stand to benefit and I stand to lose as a client. Double standards from kulula.</p> <p> </p> <p>I would like a refund. </p> <p> </p> <p>Husain.</p>