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Andrew D
1 reviews | Active since Oct 2014
01 Apr 2015, 07:21
Kululas site is a joke
Been up since 545 i managed to get to payment stages to book a flight howecer i noticed a mistake so i went back a step only to find the site crash and to be left refeshing and reloading the site for the next 90 min with no success.
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Replies (1)
Kulula.com's replyOfficial
01 Apr 2015, 07:41Hello AJDAVIS ,
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Kulula.com's reply01 Apr 2015, 07:41
Official
Hello AJDAVIS ,
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn
Thank you for getting in touch with us.
We are terribly sorry for the service you have recently experienced whilst trying to book on the kulula.com website.
Due to the high demand for seats at our sales prices, the website is slower than normal. Our teams are currently working on increasing the speed of our website.
Should the problem persist, please give our call centre a call and an agent will be able to assist you to book. You can contact them on ***or ***.
We appreciate your feedback as this assists us to create a better service for all our customers.
Bye for now
Bronwyn