Kulula's **** to ******* clients whose tickets they didn't honour

Good day. I booked a ticket for my son to travel JHB - DRBN Nov 28th. Kulula obviously couldn't honour this and so at great expense i had to fork out money to buy a new ticket with a different airline. The FABULOUS FLYSAFAIR !!!!. I was told that I would be able to use the value of my ticket until Oct 2021. Fair enough. Then the restrictions started. 1) Only after Jan 11th. 2) Only if book a new ticket BY Nov 27th ( Tg I called otherwise I would not have known and lost the value of ticket) 3) My changed ticket does not get the benefit of my Vitality status discout ! AND NOW AND MOST DISGUSTINGLY, I found a ticket on Kulula for the 13th Jan that I need. The price of the ticket on the KULULA site is R 824.98. Unfortunately I cannot change my ticket online and need to call the Kulula office. Now this is where it gets interesting. The price that Patricia sees on her computer FOR THE VERY SAME TICKET THAT I SEE ON MY COMPUTER IS R 16235.98. So less the value of my ticket I still have to pay in R 518. THIS IS ****************. The price of the ticket is R 824.98 as per your listing on your site. That is the price that you need to sell me the ticket as. You can keep the rest of the value of my ticket ( which you do anyway) but honestly, don't ***** money from me like this. I am enraged beyond belief.